quadlayers Social Chat: WhatsApp

URL: https://quadlayers.com/whatsapp-chat/

Do you want to improve your customer service? Social Chat allows your users to start a conversation from your website directly to your WhatsApp phone number with one click.

Device: 

OS & Browser: SaaS

CMS Engine: WordPress 

Category: Business & Management, CMS & ERP Systems, Media & Communication

Do you want to improve your customer service? Social Chat allows your users to start a conversation from your website directly to your WhatsApp phone number with one click.

Multiple team member accounts

Social Chat allows you to include unlimited agent accounts with their names and labels to provide users with direct contact with the different support areas of your site.

Chatbox interface for each agent

With Social Chat for WordPress, you can include a chatbox for each agent where users can type their first message directly to the WhatsApp number.

When your visitors click the send button, they will be redirected to the WhatsApp web or app depending on the device they’re using.

Custom welcome message

Create a preset welcome message for each agent that will be displayed on the chatbox.

Custom user’s message to agent

Preset different custom messages to send to each agent and role available.

Users’ first message

Allow users to type their messages freely before sending them to the agent’s WhatsApp.

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